What our Customers say...
I would like to thank SERVPRO for the support at our annual hurricane expo in June 2019. The education of what you do and how widespread your company is was a eye opener. Ericka Walker was outstanding in her approach to educate the public. We would invite SERVPRO back every year to this event. SERVPRO has shown to be a partner in disaster cleanup and for emergency management that is a very important task on the road to recovery
I have seen their work and the effectiveness of their crew. Great company and great work.
SERVPRO came highly recommended as the only company to call when home disasters hit in our area. Our home's first floor filled with four inches of water due to the brake of the washer's drain pipe. SERVPRO arrived soon after the call and took over transforming what we saw as an overwhelming disaster into a calm, logical process to save as much as possible not only of our belongings, but of the walls and floors. SERVPRO had all the state of the art equipment and professional employees needed to do a great job at the house. I highly recommend SERVPRO if or when disaster hits your home or office.
I want to give a big THANK YOU to SERVPRO of Waycross, Hinesville & Douglas for their Amazing help when my washer hose burst and caused major damage in my kitchen, dining and formal dining area. While I was in "panic mode" their crew arrived and took care of placing and running the drying and dehumidifier machines immediately and explained everything that would be taking place thereafter. I specifically want to thank Jim Gaglardi and his crew, Joe, his Supervisor for their constant support throughout this situation. I cannot tell you how many times I contacted Jim with so many questions about the situation, next steps to take, what was the process after the next thing, you name it, I called Jim!! He always returned my calls, no matter what!! If he didn't have an answer or know what the next step or process was going to be at that moment he would definitely find out and call me back that day with an answer or update. Customer Service like that is very rare these days, and that was not only EXCELLENT, but was above and beyond what was called for, based on the situation! Thank you SERVPRO, Jim, Joe and staff for your Professionalism, Great job and AMAZING help in this situation!
Peggy and Peggy did a super awesome job. House was struck by lighting and while trying to find the source of smoke a firefighter fell through the ceiling in our youngest room. SERVPRO not only came and cleaned all that up and put a temporary cover on the ceiling but Peggy and Peggy came in and did and awesome job detailing it and getting all the rest out. What and awesome job they did.
We had a leaky air vent that went unnoticed for days. The carpet was completely saturated! JJ came that same day and got it fixed right away. No smell, no mess! He was polite and easy to work with. Highly recommend SERVPRO!
J.J. cleaned our office recently. He did a great job getting it clean and even got out stains I didn't even think would be possible to remove. He was efficient and polite and I will definitely use SERVPRO again.
These guys are on point! Joe Lovell is great. He came out and met with us on Sunday evening and had guys here working Monday morning. Our house is a wreck but these guys have gone above and beyond trying to get our house on the road to recovery. Thank you Joe and all the guys from SERVPRO.
Heather she is such a sweet person when I called her to tell her about a problem with my yard! She just told me to send pictures of the damage and not to worry about it she would handle it! She's always a pleasure to talk to her so thank you heather!
Well this is the first time I have even had a flood in my home, and when my insurance company called SERVPRO they came and I really have ti say that there employee JJ was also he assured me that everything was okay and explain to me everything that he would be doing, because I've had multiple surgeries and I'm not able to lift furniture to get it out of all of the water and so he told me to do sit back and let him handle it on, he was very professional-
Very nice people, professional job, looks great!
Their service was Exc, Top Notch Professional & efficient..They did a follow up courtesy service.. Problem was severe allergic sensitivity to interior air pollution in rental property.. Problems Solved.. Finally can breath, sleep well, decrease meds & Enjoy healthy living.. Recommended without any reserves.
Thank You All!!!
Very professional job! Efficient and quick work. I had a few rooms in my house flooded by a leak in my master bedroom toilet they worked me and my realty company to access the house in my absence and kept me informed along the way. I definitely recommend them and will use them if I ever have any need for their skillset.
To whom it may be concerned,
I had my first time to use SERVPRO and it was a good occasion- the two men who came was Jeff and Jim and they were great. I just had to write you and let you know I was well satisfied with them and I would like for you to let all concerned that they did a great job. - Robert Clark
Fabulous at their word and their Business!!!!
Very good service.
This team is amazing. Professional, prompt, and the best at what they do. They helped me in a rough time. I can’t thank you guys enough.
Excellent fast service!
Great service and they are very proficient in their job.
Called SERVPRO for water damage in our home. They arrived promptly and were very thorough in their work. No complaints.
Andy and Jay did a Great Job. Fast response well spoken and very courteous.
Andy is always on time.
The SERVPRO guys always do great, on time and always prompt with cleaning. Andy and Jay did an awesome job.
Andy and Austin were efficient and professional. They were polite and they were able to help us with our problem immediately.
Andy was efficient and professional. He was very polite and I would highly recommend SERVPRO for anyone needing their services.
I give them a five-star rating they did excellent job very helpful in every way. Thank you all so much. Have a blessed day. Betty Taylor & Mark Taylor
Andy was very nice and did a great job!
Andy showed up on time and politely answered all questions I had and took good care of us. Would use again
Quick and efficient! Excellent customer service! Andy was professional, polite, and did a great job!
When Hurricane Irma was done lifting her leg and marking her territory, and we finally were allowed to return to St.Simons so that we could decide how much overtime to give the insurance adjusters, I was not too thrilled when I found my hardwood floors the victim when Irma and my a/c unit went toe to toe and put a hole in the ceiling--through which gallons and gallons of water poured. Luckily, SERVPRO responded fast, and through persistence, attention to detail, and some great machines, saved my original 1930's hardwood floors from becoming a casualty of Mother Nature. Andy was especially helpful through the recovery, and was always available for advice!
Used SERVPRO for the first time today. What a great experience. We had carpet and large rugs cleaned and they came out awesome. We live in Oak Grove. So now we will pass this information along to others who need the service. With this said, the real pleasure was having a tech, named Andy Cox. He is a true professional with a great attitude and work ethic. More people should be like him!! Thanks Andy!
My house was flooded during Irma and after the reconstruction was completed I called SERVPRO, I thought I needed to get my tile floors sanitized since I babysit my 9-month-old granddaughter who is now crawling. No telling what is on that floor, right. Andy was prompt with his initial inspection. He told me that the floors, thankfully, were in great shape actually. Andy was so helpful and made a couple of suggestions from his professional point of view that I'd not considered, and not only was he honest and forthcoming, but got me connected with someone who could help me follow up on his suggestions. What a refreshing, helpful attitude he has. I'd recommend SERVPRO to anyone who is looking for honest, reliable and professional assistance with their clean-up problems.
Andy from SERVPRO came out and cleaned my aunts carpet and furniture after she had a fire. He did a wonderful job and I would recommend SERVPRO to anyone
I rent from the Harris group in Jesup, Andy from SERVPRO. Definitely, recommend. He was the absolute best!
Andy did a fantastic job!!
Andy from SERVPRO cleaned some upholstery at the office and he was professional and attentive to residents and nurses so getting things cleaned during the day was quick and easy. Would use again
I was very happy with the results of the tile grout cleaning. Andy arrived right on time and was very professional and did a great job
The night a pipe burst in our rental home no one was there to catch it so ran for three days. SERVPRO was there for us when we needed them. I dealt specifically with Heather in the office and she was more than amazing. I wish I had gotten the names of the workers because they did a phenomenal job. Their slogan is true, it's like it never happened. I don't know what my family and I would have done without them! They had my entire rental home (2500sq ft) redone and available for rent in one week. AMAZING!!!
They are great at what they do and their people are top notch.
When I had the flood in my art studio, SERVPRO was very prompt in serving my needs for the cleanup. They were very professional and thorough. I highly recommend them.
Your staff went above and beyond in working around my animals and helping me with extra help. I want to thank your staff for all the help and understanding everyone provided in making the Jekyll Island Project a success.
Dear Terri, Ryan, and the SERVPRO Crew, Thank you so much for all of your hard work!
Wow! Michael just left and he did an outstanding job! Our chairs aren’t even all the way dry yet and I can already see a huge improvement! Thank you, thank you! I will surely recommend your company to anyone that asks for this type of service. Outstanding job!
SERVPRO associates are professional, courteous, prompt to react the emergency situations. They are number one in my book and I highly recommend them.
PRAISES for BLAKE........"BLAKE ROCKS". I appreciated the way he helped relieve a very stressful situation.
I cant thank you and your crew enough for the hard work and long hours put into cleaning up/drying out our facility to begin our renovation project. When I returned the following day SERVPRO had already been onsite and clean-up well under way, this could not have pleased me more. You kept me up to date through the whole process and what I should expect to see each step of the way. I would recommend SERVPRO in a heartbeat and could not be happier with the service you provided.
Very nice people, cleaned a stain from a piece of fabric for me, instructed me on how to clean it in the future. A very positive experience. I would recommend these folks to everybody. They are that good!!
Thank you for your work at our place; You guys were very professional and left the area nice and clean. I appreciate your excellent service!