Recent Posts

2020 Resolution - Update Family Preparedness Plan

1/16/2020 (Permalink)

Yellow background with 2 pencils Create a family emergency ready plan for your family.

Do you need to update the preparations for emergencies in your home? Is safety something you have let slide since you've become so busy lately? SERVPRO of Waycross, Hinesville & Douglas has a few key tips to help you get your emergency plan back on track before you need it.

Listen to the experts and research local disasters before making a plan

The safety of your family is your highest priority, and we completely understand. Staying secure is the top concern for our families as well. Before you make a plan, the American Red Cross says that you should consider the kinds of disasters you are likely to experience in your location. For instance, you would not plan for a massive earthquake in tornado alley, like you would not prepare for a tsunami in Wisconsin. The goal is to know what you are dealing with so that you can make appropriate preparations.

Put your emergency preparedness plan on paper

Children are as likely as adults to forget the steps to safety. To make sure that everyone in your home is on the same page, it is an excellent idea to print out a copy of the plan and place it in every bedroom or a central location in the home. This way, every member of the family has easy access to the plan and can practice it often. Quarterly or monthly practice sessions make sure the plan stays fresh in everyone's mind.

Plan for evacuations, and practice, practice, practice

No one can get too much preparation for tornadoes, floods, and hurricanes. Inform your children where you want them to meet you if you get separated or need to leave your home for safety. Talk to family members about the ways you will communicate when the worst happens. Getting your family as comfortable as possible with the steps to safety when disaster strikes is a vital part of keeping everyone alive in the long run.

For the times when there is nothing you can do to avoid danger, SERVPRO of Waycross, Hinesville & Douglas is ready and equipped to handle any emergency you have from fires to floods. Keep your family safe with an emergency plan.

Replacing Cleaning Supplies

1/11/2020 (Permalink)

Cleaning spray bottle with hand in cleaning glove. Get squeaky clean by regularly replacing cleaning supplies.

Maintaining a home or office and keeping it clean and bright is an endless job. The day-to-day work of having a place kept clean for a family or a group of employees takes a lot of energy. It also requires attention to detail and a ready stock of soaps, scrubbers, and bottles of Windex. As any homemaker or professional cleaner knows, you can never clean enough! This is especially true in a home with small children and/or pets, as well as in a busy office where late-night meetings often need extra food.

A Constant Cleaning Vigil

Keeping that home or office clean requires constant cleaning vigilance. It’s amazing how many dust bunnies can creep in under an office sofa or a living room couch. Though we all love our pets, the person in charge of keeping a pet environment clean may be forgiven for viewing the family cat or dog as a walking dust bunny. The trail of fur and dust one pet can leave around a home is amazing, but again, that’s why the cleanliness gods invented fur brushes and dust mops.

Restocking Supplies

One of the keys to keeping that home or office clean, bright, and smelling fresh is to keep the stock of cleanup supplies fresh, on a weekly basis. There’s nothing worse than confronting a serious pet mess or the aftermath of a late-night office meeting (with Chinese takeout) and then realizing the Windex bottle is empty. Forgetting to restock is what makes these soul-killing cleanup crises more serious than they need to be. So be sure to pay attention to those supplies and refresh them.

Calling in Cleanup Reinforcement

If the rigors of constant cleanup become daunting, it may be wise to consider bringing in professional help, from a top-flight cleanup service like SERVPRO of Waycross, Hinesville & Douglas. SERVPRO is staffed by a dedicated and well-trained group of pros who know how to rehabilitate a messy home or office and get it looking spic and span in no time.


So if you’re confronting a cleanup job that’s too big to handle alone, call in SERVPRO of Waycross, Hinesville & Douglas.

South Georgia Trees Could Cause Havoc on Your Home

1/11/2020 (Permalink)

Trees offer countless benefits to a home's landscape. Their appearance, shade and animal habitats are such an important and valued part of a property that many people are reluctant to remove trees. However, when tree limbs or the trees themselves become damaged or diseased due to age, invasive insects or storm damage, they can become a liability rather than an asset. The importance of including trees in a home maintenance plan can't be overstated.

Tree limbs that have died or are diseased are much more likely to cause damage to a property or home if they're ignored. Most limbs typically come crashing down during strong thunderstorms or high winds. However, it's not unheard of to have a large limb or even an entire tree fall at a random time. To help prevent these accidents from damaging your yard or, even worse, your home, it's best to cut off diseased, dying or dead limbs as soon as you identify them.

Weather events other than thunderstorms and winds can also do serious damage to trees as well. In coastal Georgia, heavy snow is a rare event, but ice storms are somewhat more common. Freezing rain that falls, even as drizzle or light rain, can do serious damage to trees due to the accumulated weight of the water which freezes on every twig and limb. The heavyweight often bends limbs and can crack or break them. If freezing rain has damaged your tree, experts recommend that you have the damage assessed and the limbs removed as soon as possible.

If your home suffers from storm damage give SERVPRO of Waycross, Hinesville & Douglas a call at (912)285-0724.

5 Tips of Dealing with a Water Damage from a Leaking Roof

12/10/2019 (Permalink)

Brick house with blue tarp on roof. Roof leaks and water damages.

The rain is coming down and you have a roof leak. It wasn't there last time the rain came through, but it sure is there now. Hopefully, you caught it as a minor drip instead of a major leak. If you sustained water damage from that leak, you need to take steps to contain the damage and start getting this right.

5 Tips for Dealing with Water Damage from a Leaking Roof

  • Deal with the water. Leaks usually pool on the nearest horizontal surface. For attic leaks, the water tends to pool on the ceiling below. The water will find the path of least resistance like a light fixture or vent opening. That is where you will see the drips. Get a bucket under the drip to keep the water from doing more damage. If the water is causing a dip in the ceiling, use the tip of a pencil to open a small hole in the dip to drain the water into a bucket.
  • Locate the location of the leak. Get up into the attic to find where the water is getting in. It may be right above where the water is pooling, or it may be higher in the roof line. It could be near a vent or chimney opening as those are vulnerable locations for water leaks. If possible, get a bucket under the leak point, that will prevent any further damage to the ceiling below.
  • Make temporary repairs if possible. If you can access the roof safely, draping a tarp over the leak can help prevent water from getting inside. If you cannot access the roof safely, use roof tape or cement to patch the hole. That will provide a temporary patch to keep the water out until the roofer arrives.
  • Call in the pros. You need to call in two types of professional help. First, get a roofer in to fix the leak in the roof. The roofer has the equipment to do the job safely and effectively. Second, you need to bring in water restoration specialists to deal with the damage the leak caused. They can get the water out and start drying out your personal possessions. Doing this quickly can prevent mold and mildew from developing and minimize further damage.



These steps will help you minimize the damage the leak has caused and start getting your home back to normal. If you need assistance with water damage restoration, give us a call here at SERVPRO of Waycross, Hinesville & Douglas

Rain Days + A Leaking Roof

11/27/2019 (Permalink)

SERVPRO crew member with orange and grey hat looks a thermal scope to identify source of rood leak. We have the tools and training you need to recover from a roof leak.

The rain is coming down and you realize you have a roof leak. Quick grab the bucket and call SERVPRO of Waycross,Hinesville & Douglas.

Hopefully, you caught it as a minor drip instead of a major leak. If your property has sustained water damage from a roof leak, you need to take steps to contain the damage.

4 Tips for Dealing with Water Damage from a Leaking Roof:

  1. Contain Water
  2. Locate Leak
  3. Make temporary repairs
  4. Call in the roofing and water restoration professionals


Deal with the water- Leaks usually pool on the nearest horizontal surface. For attic leaks, the water tends to pool on the ceiling below. The water will find the path of least resistance like a light fixture or vent opening. That is where you will see the drips. Get a bucket under the drip to keep the water from doing more damage. If the water is causing a dip in the ceiling, use the tip of a pencil to open a small hole in the dip to drain the water into a bucket.

Locate the location of the leak- Get up into the attic to find where the water is getting in. It may be right above where the water is pooling, or it may be higher in the roof line. It could be near a vent or chimney opening as those are vulnerable locations for water leaks. If possible, get a bucket under the leak point, that will prevent any further damage to the ceiling below.

Make temporary repairs if possible- If you can access the roof safely, draping a tarp over the leak can help prevent water from getting inside. If you cannot access the roof safely, use roof tape or cement to patch the hole. That will provide a temporary patch to keep the water out until the roofer arrives.

Call SERVPRO of Waycross, Hinesville & Douglas. You need to call in two types of professional help. First, get a roofer in to fix the leak in the roof. The roofer has the equipment to do the job safely and effectively. Second, you need to bring in water restoration specialists to deal with the damage the leak caused. They can get the water out and start drying out your personal possessions. Doing this quickly can prevent mold and mildew from developing and minimize further damage.


These steps will help you minimize the damage the leak has caused and start getting your home back to normal. If you need assistance with water damage restoration, give us a call here at SERVPRO of Waycross, Hinesville & Douglas.

(912)285-0724

Gallons of Water Extracted from Local Church

11/27/2019 (Permalink)

White church with steeple and SERVPRO green and orange semi parked out front. We are always here to help our neighbors recover after any size disaster!

Recently our SERVPRO of Waycross, Hinesville & Douglas team responded to an urgent call at a local church. The distressed caller spoke about water continuously flowing into the church and standing water of nearly a foot throughout. 

When our crews arrived we found the main water supply line broke in the wall. Our SERVPRO crew members were able to locate the shut off valve to eliminante more water from intruding the church.

With all hands on deck our SERVPRO crews worked hard to remove all of the water and moisture from the church and restored this property to preloss conditions. We were graciously told “SERVPRO was a blessing in such a mess”. We truly take pride in helping our customers, our neighbors recover after any disaster. SERVPRO of Waycross, Hinesville and Douglas are always here to help. 

Find out more about the services our SERVPRO of Waycross, Hinesville and Douglas team provides here!

When Lighting Strikes

11/18/2019 (Permalink)

Dark sky with bright lighting strike. What to do after a lighting strikes your home

Mother Nature is known for causing damages from: hurricanes, tornadoes, to flooding.But what happens when your home is hit by lightning? Lightning damage is not often thought about- but is more common in than you might think. Lightning strikes to your home can cause power surges. But, they can also cause fire damage. The damage in a case like this can be devastating.

Fire damage restoration includes getting soot residues removed from different materials and surfaces in your home. Not all soot is the same type of soot. Luckily, we have studied the differences in soot and know how to properly restore your home after a fire damage.

Where to begin if your home gets struck by lightning:

  • Safety first: evacuate your family from your home if you seen or smell smoke.
  • Call 911, and tell them your home was struck by lightning. Do this regardless if you suspect a fire damage.
  • Once your home is assessed and found to be safe, you will be able to return inside.
  • Call your insurance company and explain what has happened.
  • Call a trustworthy restoration company to repair any damages to your home.

Our Fire Damage Restoration Services:


Every fire damage situation is a little different and requires a unique solution, but the general process stays the same. When various materials burn, the soot they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.


Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (912) 285-0724

THANKSGIVNG + Fire Safety

11/17/2019 (Permalink)

Wooden planks with burgundy and green leaves and pumpkins. Reads “Have a great and wonderful thanksgiving from SERVPRO” Keep kitchen safety a top priority this Thanksgiving season!

Thanksgiving is around the corner and we at SERVPRO of Waycross, Hinesville & Douglas are excited to take part in this annual tradition of great food, friends and family.

While this time of year is truly a time to celebrate and give thanks, our fire restoration specialists see the holiday a little differently.

According to The National Fire Protection Association, Thanksgiving is the leading day for home cooking fires in the United States. Our fire restoration professionals are all too familiar with the devastation a house fire can bring to your home, but there are steps you can take to prevent a fire disaster from ruining your perfect holiday.

  • Stay in the kitchen and check on the food periodically.
  • Young children should always be kept away from the stove and any other fire hazards.
  • The floor should be clear of any items that can cause a potential slip or fall.
  • It is also a good idea to ensure that your smoke alarms are properly working.


By following these safety tips, we guarantee that you and your family will have a safe Thanksgiving season. Should you experience fire damage in your home, contact SERVPRO of Waycross, Hinesville & Douglas and we’ll make your Thanksgiving disaster “Like it never even happened."

Call us at: (912)285-0724

Commercial Dryer Fire

11/15/2019 (Permalink)

White dryer with the door open and the inside is covered with burnt towels after a fire caught inside the dryer. When was the last time your dryer vent was cleaned?

Dryer fire caused damage to local  hotel. The fire was under control thanks to an alert employee at the hotel who detected smoke and called emergency officials. The fire department was able to extinguish the flames and all individuals were safely able to exit the hotel.

SERVPRO of Waycross, Hinesville & Douglas arrived at the scene early in the morning to find water and smoke damage effecting small amounts of the corridor and laundry room. Water extraction began immediately to avoid further damage. SERVPRO of Waycross, Hinesville & Douglas continue to work diligently to restore this property. However, we are happy to report that the hotel remains open and running thanks to the fast response of the local fire department.

SERVPRO of Waycross, Hinesville & Douglas would like to remind everyone about dryer safety and the importance of getting your dryer vents cleaned. With the buildup of lint in your dryer vents can highly increase your chances of a fire.

Schedule your commercial or residential dryer vent cleaning today with the SERVPRO of Waycross, Hinesville & Douglas.

(912) 285-0724

Cooking + Grease Fires

11/8/2019 (Permalink)

Grease fire caused white cabinets to be covered in black smoke and to be partially burnt. Grease fires can be extremely dangerous. Be sure to keep a fire extinguisher close to the kitchen.

To most people, a home is a place of safety, comfort, and refuge. That being said, houses can be swiftly transformed from places of safety into places of great danger by uncontrolled fires.

Uncontrolled fires can start in many ways and have many causes, but one of the most dangerous varieties of fires are grease fires. Grease fires can start and spread very quickly, and are difficult to put out without the proper fire-fighting equipment. Because of the great damage grease fires can cause, you must stay well-informed about the danger. This goes for the homeowner, apartment dweller, or the owner of a restaurant. It also pays to be aware of effective ways to prevent or stop these fires if the worst happens.

What Characterizes Grease Fires?

As their names suggest, grease fires are usually caused by built-up grease and oil around stoves, ovens, and other types of cooking apparatus. Grease fires are so common that the National Fire Protection Association states that cooking fires are one of the top causes of residential and commercial fires as well as fire-related injuries. In the cooking fire category, grease-related frying fires take the top spot. Thus, it is easy to see that fire damage prevention efforts can be made more effective by raising consumer awareness and educating people about fire safety.

What Makes Grease Fires so Dangerous?

Grease fires are dangerous for many reasons, but two of the biggest ones include the difficulty in putting them out and the high temperatures associated with them. These kinds of fires spread quite easily, and are well-known to quickly cause significant damage to structures.

What are Some Effective Ways to Mitigate Grease Fire Damages?

Fire can cause especially severe damages to structures due to the fire itself and the water and chemicals that are necessary to fight the fire. Fire damages can be very difficult to repair without the proper equipment, skills, and experience.

The good news is, your local disaster mitigation experts at SERVPRO of Waycross, Hinesville & Douglas stand ready to put their specialized skills to work to on your behalf. We offer 24-hour emergency disaster relief services, trained and experienced technicians, and state of the art restoration technology. Contact us today and get your home or business back up and running in no time.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (912) 285-0724